Privacy Policy

1. Introduction

Mental Wealth Solutions PLLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mentalwealthsolutions.org, use our applications (including VibeCheck and TransplantCheck), interact with our content on social media platforms (including TikTok, Instagram, LinkedIn, and YouTube), or otherwise engage with our services.

2. Information We Collect

Information you provide directly:

• Name, email address, and phone number when you book a consultation or contact us
• Information submitted through contact forms on our website
• Scheduling information when you book appointments via Calendly
• Comments, messages, and interactions on our social media posts

Information collected automatically:

• Device information (browser type, operating system, device type)
• Usage data (pages visited, time spent, referring URLs)
• IP address and approximate geographic location
• Cookies and similar tracking technologies for website analytics

Information from third-party platforms:

• Public profile information when you interact with our content on TikTok, Instagram, LinkedIn, YouTube, or other social media platforms
• Analytics data provided by social media platforms about how users interact with our content

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and schedule consultations
• Provide and improve our services, website, and applications
• Send relevant communications (only with your consent)
• Analyze website and social media performance to improve content
• Comply with legal obligations and protect our rights
• Personalize your experience and deliver relevant content

4. HIPAA and Clinical Information

Mental Wealth Solutions PLLC is a licensed clinical social work practice. Any protected health information (PHI) shared during the course of a therapeutic relationship is governed by the Health Insurance Portability and Accountability Act (HIPAA) and applicable state laws. PHI is handled separately from the information described in this Privacy Policy and is subject to our Notice of Privacy Practices, which is provided to clients at the start of treatment. This Privacy Policy applies to our website, applications, and social media presence — not to clinical records.

5. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information with:

• Service providers who assist us in operating our website and services (e.g., Vercel for hosting, Calendly for scheduling, analytics providers)
• Legal authorities when required by law, court order, or government regulation
• Business transfers in connection with a merger, acquisition, or sale of assets

6. Social Media and Third-Party Platforms

We maintain a presence on TikTok, Instagram, LinkedIn, YouTube, and other social media platforms. When you interact with our content on these platforms, your interactions are governed by the respective platform's privacy policy. We may receive aggregated analytics data from these platforms but do not have access to your private account information unless you provide it directly to us.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to analyze traffic and improve your experience. We use Vercel Analytics for privacy-friendly website analytics. You can control cookie preferences through your browser settings. Disabling cookies may affect some features of the website.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions and scheduling data are retained for up to 24 months unless a longer retention period is required by law.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

11. Children's Privacy

Our Services are not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our Services after changes are posted constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us: